“I am VERY disappointed with your customer service!!I have sent numerous messages and continuously telephoned and been disregarded by a recorded message delivered in a dismissive tone. After nearly two weeks I have still been unable and you have been unwilling to garner a reply to my request to return this faulty tree. Since it is too late to receive a replacement I request a refund on the £79.99 paid. Your reply would be greatly appreciated. As I said in a message on the 23rd Dec., I intend informing the local Trading Standards of my experience with this company. Peter Wakefield (no stars!!)”
“Tree is lovely although I hadn't realised the height included the stand. China needs to be told the the central top "spike" needs to be strong enough to support an angel/star I've had to bend it over. I thought there was an option to keep the lights on but the slowest speed is just acceptable. My first artificial tree, overall good quality for the price. My only drawback was Hermes delivery......”
“This tree is absolutely fabulous, thick and lustrous branches, perfectly distributed lights.
I only added masses of sparkly gold decorations and it was done within the hour.
Highly recommend”
