“I ordered these on 4th Dec as they stated they would be delivered in plenty of time before Christmas.....sadly they arrived on the 30th Dec! The lights seem like good quality but I will now be waiting for another 330 days or so to actually put them up!
I did email the company 5 days before Christmas to ask where my order was but received nothing back. I even raised an issue through PayPal, which they only answered on 8th Jan!! Clearly not great comms or customer service and to add insult to injury, the lights and other items I purchased have all gone down in the sale. I was considering returning these ones and just buying it all again at a discounted price but couldn't be bothered in the end. Hopefully they will learn from this year's experience and only take orders for what they can deliver on.....although I will likely find another company to use in future!!”
“Wow, They really got me, lights looked good on website, shame they failed after that, Company is P*ss Poor, Really Terrible, this bunch of clowns never responded to several emails, lights turned up 33 days after placing order, no apology or partial refund, Xmas was over by then,
Don't give them your money, they are a shower of sh1t”
“Due to poor delivery time of nearly 4 weeks, and only arriving on New Years Eve, I have only been able to confirm that the lights work.
Also, I purchased an extra adaptor that was not needed and I await instructions to return the adaptor for a refund.”
“Love the lights, exactly what we wanted. Only negative I have is they took about a week longer to arrive than estimated but xmas and Covid I suppose that's to be expected.”