“Very poor quality, the tree was missing components to assemble fully.
The base was twisted due to brackets being welded at the wrong angle.
Overall build quality is not what we we expected for the price paid.”
Hi David,
I’m really sorry to hear about the issues you encountered with your LED Pop-Up Christmas Tree. It must be disappointing to receive an item that didn’t meet your expectations, especially with missing components and the base not being right.
Your feedback is important to us and we are always looking to improve our products and quality control. If there's anything we can do to assist you or make this right, please don’t hesitate to reach out to our customer service team.
Wishing you a better experience in the future,
The WeRChristmas Team 🎄✨
“Wind bent it in 2 and the lights quit working after 3 days, I paid £90 for it too and the next day it was only £59 even that is far to expensive for this trash”
Hi Vanessa,
We're truly sorry to hear about your experience with the LED Pop-Up Christmas Tree. It’s disappointing when a product doesn’t meet expectations, especially during the festive season.
We appreciate your feedback and want to help resolve this issue. Please reach out to us at support@werchristmas.co.uk, and we can look into what we can do for you.
Best wishes,
The We R Christmas Team 🎄✨
