“I really am more than happy to choose this website. I wrote them the one day delivery didn't arrive and the customer service helped a lot. I am so happy that i bought from We r christmas.”
“Beautiful tree, very realistic compared to some I've seen in the shops and the pre-lit lights are a bonus!
Takes a while to fluff out all the branches but its worth it once its all put together and decorated.
Dropped a star for customer service as raised a query ref tracking. I'd paid for express delivery which took over a week. I raised a query to check the tracking as there'd been no updates on progress. There were postal strikes at this time which I accept was the cause but it would have been nice to get a response and some communication.
Overall lovely product however, customer service could do with some improvement.”
“Easy to put up and looks lovely!
One star lost as the lights are tricky to connect from section to section but once they are done it looks great.
Good value for money”
“Beautiful tree but when it came the lights lasted ten mins before blowing. I bought a new Amazon transformer plug and it worked straight away. They also sent me one straight away when I complained so I have a back up if this goes again.”
“Was about to buy myself another balsam hill tree .but I’m thought I would try these wow it’s such a brilliant tree if anyone is looking to buy a new tree please try this company it’s really good quality it’s not cheap looking it’s really really heavy and looks amazing up and for once looks like the picture on the website . And I’m going to buy another one of this tree but in a smaller size”
“After years of resisting getting an artificial tree, I succumbed and now I’m a convert.
My neighbour from across the road messaged me to say how fabulous our tree looked!
Key to getting the best is, remember fluff everything fully. Once you’ve done that it’ll look fab!
It would take some very close inspection once you’ve done that to detect that the tree isn’t real. And the only time anyone is likely to inspect it THAT closely would be after you’ve told them “Actually, it’s artificial†and they say “It never is!†and go over because they can’t believe it....”