Hello Gaynor,
We're so sorry to here this! If you were able to send us a photo of the faulty tree then we could have sent you a replacement out on next day delivery. Please get in touch with us on support@werchristmas.co.uk to see what we can do for you. :)
- The WeRchristmas Team 🎄️
“LOVE this tree!! I'm sooooo pleased with it...we moved our furniture around, and now cant fit in our normal tree...this fits perfectly in the gap by the chimney...looks SO pretty (looks better than the photograph ive taken).
Really, really pleased...thank you ♥︔
“Lovely tree, I have limited space and needed a tree with a small enough diameter but which was also good to look at. This tree more than meets my requirements. Would definitely recommend.”