“I'm afraid I couldn't rate the purchase as high as 1 star.
I sent many emails chasing my order and then to request cancellation when it was too late to be of any use. I did not receive response to any of my emails. I am exasperated at the lack of customer service. Can you offer a refund?”
“Hello, I would like to return it. I wrote to you and didn’t get an answer.
What’s the way to return. It didn’t arrive until after Christmas although I ordered it on the 5th December”