“Light didn’t work when we received it before Christmas but we tried another adapter from another set of lights and it worked, I contacted seller for a replacement adapter but didn’t get any reply. I have now purchased a new adapter at a cost of £12. Disappointed with customer service.”
Hi Rebecca,
Thank you for your review and for bringing this to our attention. I'm sorry to hear that the light didn’t work upon arrival and that you experienced difficulties with customer service regarding the adapter. That is certainly not the experience we want for our customers.
Your feedback is essential as it helps us improve. If you need further assistance, please don't hesitate to reach out to us directly, and we’ll do our best to make things right.
Best wishes,
The WeRChristmas Team 🎄✨
“Very good and colourful lights, paintwork on the metal framing could be a little better as it's starting to rust after 1 Christmas. Very effective lighting and double sided.”
“Very very pleased great product shooting stars well made great price good customer service very fast delivery would definitely use again and recommend”
