“The actual tree collar was lovely. Unfortunately it was too small for the Xmas tree that I bought at the same time so I had to send it back.
WeRChristmas emailed me the link to arrange a pick up from hermes. Hermes never showed but they claimed it was collected. I did try to let them know their error but there doesn't seem to be any actual people who work for hermes, just robots. After 2 weeks of trying to contact either company I gave up. Eventually had to take the large box to a drop off point in a local shop. In a pandemic. When we're supposed to avoid people. Thanks Hermes.”
