Hi Natasha,
Thank you for your review.
I am sorry to hear that the products did not arrive straight away, after looking into it I can see that FedEx has lost the parcels however we were able to resend them out to you which have now been delivered.
If you have any other issue please do contact us.
Kind regards,
WLED
“Arrived dented but I was desperate so kept it. Supposed to be cool white but gives a very yellow light. Gave 3 stars as it didn’t cost a lot but would look elsewhere next time.”
Hi,
Thank you for bringing this to my attention.
I can see that the product SKU includes DL which is 4000K , this would explain why the light is not Icey white. The 6000K light would give out a cool white light.
If you get in contact with us on 01163214120 and we can resolve the issue for you.
Kind regards.
“I fitted this light in the mounting frame which i bought with it. I have it in a room i use as a gym, approx. 14 x 10, which it lights very well. Good light for the right room.”
Hi Paul,
Thank you for reviewing out NXTGen Panel, your feedback is greatly appreciated.
I am pleased to here that the light works well for the intended purpose.
Kind regards.
Hi Jim,
Thank you for bringing this to my attention.
Upon talking to you to find out exactly what happened I have solved the issue with two new drivers to be sent out to you today.
I apologise for any inconvenience this may have caused but am glad I was able to resolve the issue for you.
Kind regards,
