SILENCE HINGE 19MM OL SCREW-ON Reviews

1 Rating 1 Reviews

About Woodworkers Supply Inc:

Woodworker's Supply, Inc. was founded in 1972 by John Wirth, Jr. and Billie Jean Wirth with seven employees in Albuquerque, New Mexico. Our philosophy has always been to serve professional and tasteful amateur woodworkers in supplying their machinery, tools, and other woodworking needs. We grew rapidly in the 1980's, and were proudly named to the Inc 500 list of the Top 500 Fastest Growing Companies in 1987, 1988 and 1989. Our ownership is still the same and Billie Jean still manages the company. Our 40,000 ft2 Albuquerque facility currently holds our fulfillment operation for the central, southwest, and western states plus our marketing department.

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Phone:

800-645-9292

Email:

reviews@woodworker.com

Location:

5604, Alameda Place Northeast,
Albuquerque
87113

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Trevor Denham

Verified Reviewer

“I attempted to purchase 50 of these hinges on the website. There was a clear note stating that FREE SHIPPING was included if 21+ were purchased at a time, the order was more than $20, and the delivery address was in the continental US. I met all of these criteria. I then received a call stating that shipping was going to be more than $37 due to the weight of the items. I told the employee of the offer on the site, and they confirmed that they did indeed see and acknowledge this, and that I met the criteria. She then said she'd have to speak with her supervisor and call me back. About an hour later I received a callback and she again stated that I'd need to pay for shipping. When asked why, I was told that it was due to the low price advertised in an email sale. I never saw the email, but did see and qualify for the free shipping that is still posted on the website to this day. It's sad that due to a $37 shipping fee, they lost a customer for life. Beware the bait and switch.”

3 Helpful Report

Posted 1 year ago