“I wrote you yesterday about my last order being defective - all of it. 16 apple 6 mg. pods none work. I have been trying to get your attention for at least 2 weeks and you do not answer. First you said you would replace 2 leaking pods. Then I wrote that the l4 pods left DO NOT WORK!!! I have said that I am going to refute the $99.90 charge on my visa if you did not answer my last email and you did not so today I am calling visa to do just that. So you will be out the $99.90 and not me anymore. Your company is a disgrace sending faulty pods and not standing behind your product. I am disgusted and will never again order from electronic tobacconist again. You lost a good customer. M. Timmons”
Hi Jeffrey,
We are happy to hear you are enjoying the Apple Tobacco flavored pod! It is important to us that our customers are satisfied with their purchases. Thanks for the great review!
Best regards,
Michelle
Customer Care
Electric Tobacconist
