Hi Courtney,
We are sorry to hear you are having issues with your drop pod. Please feel free to reach out to our Helpdesk if you have any questions or concerns! We are here to help!
www.electrictobacconist.com/help
Best regards,
Michelle
Customer Care
ET
“just ordered 8 and so far two of them are bad - filled w/liquid yet everytime i puffed it nothing happened - only know they were duds because used another one and it worked fine”
“I don’t if this product has some some problems or they sell the fake one, I bought 6 of it, but it broke in pieces by itself in1 day, Probably coz the cold weather, my original one that come with the device never has this problems, 3 of them already broken , I just got yesterday.”
“I have had issues with the sourin Pod filter. I tastes burnt out with first filling . Had to throw it out-brand new. This has happened 2-3x to me and my daughter has also been experiencing this as well. Unfortunately I will have to buy my filters somewhere else.”
“Every time I switch to a new pod, it is burnt within a day or so. This has happened to all of them that I have purchased. Would not recommend this product.”
