“I have THREE of these devices & they (mostly) work very well, but I like to have extras just in case the battery gets low. My favorite thing about this product is how you can see how much liquid is left in the pods so you won't be surprised when you need to change it. I also like that it doesn't look like a "traditional" cigarette.”
“Would give a 0 but CANNOT I did not recieve what I ordered and when I emailed about it they said they would resend the product's but then the next day they emailed me again and asked for a picture of me and my husband holding our Id's and when I refused they said they couldn't resend the order or refund it and also that I cannot shop here anymore. I am not giving anyone a pic of me holding my license that's a little shady. And they will not refund my money either.”
Hi Joleen,
Security is a top priority at The Electric Tobacconist®. We process in excess of 10,000 online orders a month (within our UK website and our US website) and simply cannot afford to cut corners on matters of site security.
When you submit sensitive information via the website, your information is protected both online and offline.
We have security measures on our site to ensure proper processing of all orders to assure that anyone underage may purchase our products.
Regarding your items, I am be happy to discuss a refund and I will contact you immediately.
-Director of Customer Care
