“I have purchased 4 packs of these, and the last 3 packs (4 pods in each pack, 12 pods in total) were bad. I don't know if the coils are defective or what, but they all delivered dry hits with a horrible taste. I've purchased 2 Caliburns, that come with 2 pods each, and all 4 of those pods had zero issues. Guess I'll have to find another source to purchase these from. Customer service was prompt with their first reply, but then they went silent. Unfortunate.”
Hi Danny,
We certainly appreciate your feedback! We are unable to find any correspondence or tickets between you and our Customer Care team. We will reach out today in order to address your concerns!
Thank you!
-Electric Tobacconist Customer Care
“The replacement pods come in a 4 pack. Each pod will last approximatly a week but will vary depending on the type of juice you use. I only use salt nic. Sweeter juices may loose flavor after the 2nd or 3rd refill. Others may last 5 or 6. The Caliburn is the best pod system that I have tried.”
