“This device has MANY flaws.
4/4 Mesh pods leaked after a few days time. It only hits good if the battery is above 50%. I wasted my money buying this, now im sitting here with nothing considering quitting because of how bad this device was.
Juice on your hands, juice in your pocket, Innokin EQ and EQs were far superior to this product, buy those if you want something that just works. Very disappointed and angry about this Novo 2 mesh pod leaking problem.”
Hi Logan,
We are very sorry to hear this. Please feel free to reach out to our Help Desk at any time if you'd like to discuss a return or exchange!
https://help.electrictobacconist.com/support/home
-Electric Tobacconist Customer Care
“I love the Novo 2. I keep both of them with me and charged that way when one's battery goes, I've got a backup. I also like carrying a case with 3-5 different pods with different flavors so I can switch them out during the work day.
There is still a mild leaking problem, but it's not terrible, and requires nothing more than wiping my gear down once or twice a day, so it's almost non-existent.
I definitely recommend Novo 2s to anyone who's interested in vaping, transitioning to vaping from smoking, or wants something discreet, dependable, low wattage (for a smoother hit/less coughing), or something small enough to fit in your pocket that doesn't have buttons that will go off when you don't want it to.”
