Hi Lauri,
We appreciate this feedback. All products sold on our website are 100% genuine; we only purchase from the manufacturer or licensed distributors.
Should you ever have an issue with the products form your order please feel free to contact our Help Desk any time!
https://help.electrictobacconist.com/support/home
-Electric Tobacconist Customer Care
“Pods last two weeks with cloud nurdz and that’s a typically sweet juice overall 10/10 if this one does go out I will buy another and the price can’t be beat”