Dear valued customer Anon,
Thank you so much for taking the time to provide us with your feedback regarding your experience with the Vortex Hand Dryer S'Steel Vandalism Resistant. We genuinely appreciate your efforts to share your thoughts and concerns with us.
We sincerely apologize for the inconveniences you faced during your use of the hand dryer. We understand that experiencing cold air and an extended drying time is far from ideal and does not reflect the quality we strive to deliver. Your feedback is essential to us as it helps us identify areas where improvements can be made.
We truly value your opinion and want to make things better. In order to address the issues you mentioned, we would greatly appreciate it if you could provide us with further details about your experience. Specifically, we would love to learn more about why you found the hand dryer to emit cold air and take a long time to dry your hands. This information would be immensely helpful in our efforts to enhance our product's performance.
Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We assure you that we will thoroughly investigate and work diligently to rectify the situation. If you have any additional feedback or suggestions, please do not hesitate to share them
Regards Ian