3.5" Photo Button Maker Reviews

4.7 Rating 19 Reviews

About American Button Machines:

Our Professional Button Making Machines allow you to make your own buttons!

Our mission is simply this – to provide our consumers with the highest quality button making equipment at the best possible price and to exceed your expectations. To this end, all of our employees steadfastly believe in and share ABM’s ideals (especially # 12).

The ABM Culture: Values, Goals & Beliefs

1. Offer exceptional service
2. Bring innovative products to our consumers
3. Build trust through clear communication
4. Stand behind our products
5. Offer value at a fair price
6. Say “YES”
7. Value all ideas
8. Inform & educate
9. Respect all
10. Create raving fans
11. Foster a fun and lively work environment
12. Enjoy life and share a cupcake, or two

Made in the USA!

All of our pinback button maker machines are made in the USA – a distinction our consumers appreciate. ABM’s extensive inventory includes: Button Makers, Paper Cutters, Pin Back Buttons, Fabric Button Machines, Design Software & CD’s, Magnets, Mirrors, Key Chains, Jewelry, Coasters and discounted Badge a Minit Supplies. And that just scratches the surface.

To find out what sets us apart from the competition, and why you should buy button parts from American Button Machines, give Team ABM a call. We’re in the office, available to take your calls, weekdays from 8-5 CST. We love hearing from you!

Locations:

We ship from multiple warehouses across the country. Our corporate office is located in Plano Texas, just outside of Dallas.

Snail mail will find us here:

American Button Machines
1845 Summit Ave.
Suite 408
Plano, TX 75074

Phone 972-985-5074
Fax 949-203-0493
Sales@AmericanButtonMachines.com

Visit Product Page

Phone:

972-985-5074

Email:

sales@AmericanButtonMachines.com

Location:

1845 Summit Ave., Suite 408, Plano, TX
75074

Visit Product Page

“Great customer service and great community support in the Facebook group”

Helpful Report

Posted 4 months ago

Yolanda Grimble

Verified Reviewer

“… buying the 3inch was a waste for me. I really wanted the 3.5 inch. So glad to finally have it - and I LOVE the size!”

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Posted 5 months ago

Debra Garcia

Verified Reviewer

Author didn't leave any comments.

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Posted 10 months ago

Robert Urban

Verified Reviewer

Author didn't leave any comments.

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Posted 1 year ago

Lydia Quillin

Verified Reviewer

“I already had the 1.25" button maker, so I was excited to purchase this larger one. It's just as easy to use as I expected, and is extremely durable. I like the new products that I can make with this larger size.”

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Posted 2 years ago

Author didn't leave any comments.

Helpful Report

Posted 2 years ago

Thank you for taking the time to provide your feedback. We want to make sure you are completely satisfied with your products from ABM and if there is anything we can do to earn a 5 star rating, please let our Customer Solutions Team know and they will be happy to help you!

Posted 2 years ago

“Bought a 3.5" button machine 3 years ago. Right away had to send it back for them to fix (more money shipping to, the cost to fix it, and the cost to ship back). Lasted 3 years ~ "broke" again a month ago ~ Customer Service couldn't help, so I had to buy another 3.5" button machine. They didn't help me in any way. I was very disappointed that they didn't "work with me" in having to buy 2 $380 machines... Free buttons, free shipping..something..nope. I buy all my supplies from them, and now 2 machines. Nope, nothing. However, the one office worker (I forget her name..maybe something with a B) did help me out by shipping the product that day even though it was after lunch hours ~ Keith would not. They knew how much I needed that machine...and how fast I needed it. She worked with me on that, he would not. I'd like to never have to work with them again, so I sure hope this machine lasts.”

Helpful Report

Posted 2 years ago

Thank you for contacting us regarding your button maker. Sorry to hear you were not happy with your experience. You purchased your machine on 6/25/2020. You contacted us 10/7/2020 saying your machine was not working properly. We issued an RMA for the return of the button maker and when we received it, there was a noticeable scratch in the upper die and a bent guidepost which caused the defective buttons. Scratches can happen if the parts are inserted incorrectly. We repaired the scratches in the die but also had to replace the upper guidepost because someone had bent it, which can only be caused by misuse. We also replaced the upper springs as they were not working properly. You requested to purchase additional upper springs, which we informed you were not serviceable by the end-user and would void the warranty if you attempted to install them. You purchased them anyway at that time. We were able to fix the scratches and replace the parts and the machine was sent back to you. Please note that we are happy to pay the shipping charges or reimburse shipping charges for all defective equipment. Since this was a user error, you were responsible for the shipping charges. Since that time, you have purchased approximately 2,000 button sets from us. You contacted us again in April 2022 stating your machine was making defective buttons again. You stated to our customer service representative when you called that you let one of your “Dance Moms” use the machine without supervision and when you received the machine back, it was making defective buttons. At that time, we asked you to send us photos of the machine so we could help you over the phone instead of having to return the machine for repair and incurring possible shipping charges again. The images you sent us (shown below) indicate the machine had been dropped and the frame bent as it is leaning to one side and the clearance between the left and right side of the dies (shown by arrows) are not equal. At this time, you decided to purchase a new button machine late in the afternoon and we made special arrangements to ship it to you the same day. Your statement of “B) did help me out by shipping the product that day even though it was after lunch hours ~ Keith would not.” I am sorry, I do not recall you asking me to ship your order on the same day? Not sure why I would say no, that is what we do and why we are in business. You also stated, “Customer Service couldn't help, so I had to buy another 3.5" button machine. They didn't help me in any way.” I respectfully disagree. I feel we did help you by troubleshooting the issues with yourself and again with your husband over the phone and identifying the issue, thus informing you the frame on your machine was bent. Once again probably due to someone dropping it on the floor. The damages to your button makers were due to misuse which is not covered by the warranty. We are sorry but are unable to pay for the repair or shipping charges where an end-user has accidentally or purposefully misused their equipment. However, we do cover ALL repairs including misuse and abuse if the customer has purchased our Ultimate Extended Warranty, no questions asked. We stand by our equipment 100% and stand at the ready if you should again need assistance in the future.

Posted 2 years ago

“This turned out to be an event favourite size. Ran out of these first and the machine punched smoothly, turned easily and was easy for everyone to use.”

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Posted 3 years ago