“The experience was not great tbh. I paid for an express delivery and ended up having to collect from the post office a week later. Delivery was to an office building, with a manned concierge so don't buy the "unable to gain access" note.
Maybe reconsider your delivery partner”
Hello Eugene,
Thank you for your review. We apologize for the inconvenience you experienced with the delivery of your filter. We understand how disappointing it can be when expectations aren’t met, especially when you’ve paid for express shipping.
Your feedback regarding our delivery partner is noted, and we will certainly pass it along to ensure that such issues are addressed moving forward. We appreciate your patience and understanding in this matter.
If there's anything else we can assist you with, please don’t hesitate to reach out.
Kind regards,
The Aquastream Team
Hey there!
Thank you for your positive review! We're thrilled to hear that your order arrived the very next day with Couriers Please. Your satisfaction is our priority, and we appreciate your feedback!
Kind Regards,
Safara & the Aquastream Team💧
Hey Lola!
Thanks for the awesome review! We're so glad to hear that you experienced fast delivery. Your satisfaction is important to us, and we truly appreciate your feedback!
Kind Regards,
Safara & the Aquastream Team 🌊
Hey Judith!
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're enjoying the Fibron X 5-Micron Water Filter. Your satisfaction is our top priority, and we truly appreciate your feedback!
Kind Regards,
Safara & the Aquastream Team💧
Hey Richard!
Thank you for your amazing review! We're so glad to hear you received your genuine Billi Filter and that it was a great deal, too. Your feedback truly means a lot to us!
Kind Regards,
Safara & the Aquastream Team💧
Hey there Jim!
Thank you for your awesome review.
Our team really appreciates it🙂
We look forward to working with you in the future!
Kind Regards,
Safara & the Aquastream team💧
“Love using our Billi, very pleased with the easy ordering of a new filter and the fuss free delivery system. Our order arrived very promptly, couldn't recommend more highly.”
Hey Marrion!
We are pleased that you are satisfied with the product and service you received.
Aquastream strives to provide quality service to our customers.
Kind Regards,
Safara
