“my delivery was fine but i found the online purchase for the wrong dispenser. I did use research the fitting beforehand and ordered accordingly.
Its a bit of a problem with online purchgasing I supposee. But I have found the after sales service through your office veery helpful.
My issue is with the challenge of ordering the right filter on line. Two delivery costs (inl return) may exceed any online savings. Otherwise tghank your team.”
Hey Tony,
Thank you for taking the time to leave your great feedback!
We are sorry for the trouble you had getting the correct filter and are glad we got there in the end 🙂
I have checked your tracking and the correct filter should be with you any day now.
Thanks again Tony,
Cheers from The Aquastream Team! 💧
“Easy to order online; with competitive price and good communication. Delivery as stated. Appreciated contact to ascertain I was a genuine customer; this being my 1st order. Only feedback I have is to please offer installation instructions, either via website or with the packaging. I had to source a YouTube video and re-interpret its instructions due to having an older filtration model. Easy to change cartridge once you know how!
Will use”
Wow! What a fantastic piece of feedback.
Thank you so much for taking the time to leave your review, we really appreciate it.
I am going to speak to our web team about our installation instructions, we do have them in our blog section of our website but unless you know to look there, its not obvious with the item purchase. It is a great point you have made and perhaps we could link the blog post to the products themselves.
We appreciate your business and look forward to exceeding your expectations in the future!
Cheers from The Aquastream Team 💧
Hey Matthew!
Thanks for the great review!
We really appreciate your feedback and look forward to your future transactions.
Enjoy your purified water!
Cheers from The Aquastream Team! 💧
Hey There Zachariah,
Thank you for your feedback and for the 5 stars! ⭐
We look forward to impressing you in the future!
Cheers from The Aquastream Team 💧
Hey Dominic,
Thanks you for your kind words, we really appreciate you taking the time to leave us your feedback.
Glad to hear you received your goods on time and I hope you enjoy the lollies!
Cheers from The Aquastream Team 💧
Hey There!
Thanks for the 5 stars! ⭐
We really appreciate you taking the time to leave us a review and look forward to exceeding your expectations in the future.
Cheers from The Aquastream Team 💧