“Fillter is workable but delivery was painful.
The order was placed and email sent thanking me for my order.
One week later email sent informing me the order was on the way and we would recive it in 2 days.
5 days later it turned up.
Yes we got the order but not very happy.”
Hi There,
I am really sorry that the delivery process was so frustrating for you, this is definitely not what we want for our customers and are always looking for ways to do things better. I would really like to look into your order and what caused the hold ups so that we can work to prevent this from happening in the future. In the meantime we would like to refund you the cost of your express shipping, please send your order details through to sales@aquastream.com.au for us to organise this.
Our sincere apologies again for this inconvenience, we would love an opportunity to exceed your expectations in the future.
Cheers from The Aquastream Team 💧
