“A bit tricky when u haven’t done it before and it took ages to fill 10 litres of water into the bucket.
I didn’t know what to do with the old one. It says to get rid of it thoughtfully. What does that mean?”
Hi Marg,
Thank you for your valuable feedback!
We've updated our DIY guides to reflect that 2 minutes of flushing is sufficient for the Zip filters, as 10 litres is a little more than necessary, and as you have said, quite time consuming.
Regarding the disposal of your old filter, we recommend placing it in your general waste bin, as it will contain contaminants and parasites which the filter has trapped.
Disposing of the filter ‘thoughtfully’ sure is confusing, so we've clarified this in our updated guide as well.
Thank you for the opportunity to review some of the information we give out, it is always great to hear how this looks from our customers perspective.
Cheers from the Aquastream Team 😊
This is fantastic feedback and the type of service we strive to provide!
Thank you for your review, we look forward to exceeding your expectations in the future.
Cheers from the Aquastream Team.
