“The product as such is excellent however it was very dirty outside. Although wrapped in plastic , when I opened the plastic it was so dirty he I had to clean with a cloth ( which all went brown/black).. for a purifier I expected the thing to be clean at least!”
Hello Sunil!
Thank you for your feedback regarding the cleanliness of the Zip MicroPurity 93701. We sincerely apologize for the condition in which it arrived. While we do our best to ensure that our products are well-packaged, we understand that a clean appearance is essential, especially for a water purifier. Your comments are invaluable, and we will certainly address this concern with our team to improve our quality control.
If you have any further questions or need assistance, please don’t hesitate to reach out.
Kind Regards,
Safara & the Aquastream Team 💧
Hey Lauren!
Thank you for your fantastic 5-star review! We're so glad to hear you found great value in our filter package with the CO2 cylinders!
Cheers,
Safara & the Aquastream Team💧
Hey Ann!
Thank you so much for your wonderful review! We're thrilled to hear you had a great shopping experience and found our website easy to navigate. It’s our goal to provide excellent service, and knowing it resonated with you makes us so happy! If you need anything else, don't hesitate to reach out.
Cheers,
Safara & the Aquastream Team💧
“Response and communications very timely and very responsive, continual notification of shipment was very much appreciated and on time delivery was perfect. The small gift of Lollies was a very nice touch of appreciateion. Will definitely use Aquastream again provided your pricing remains competitive! Thank you Peter”
Hey Peter!
Thank you so much for your wonderful review! We’re really glad to hear that you appreciated our timely communication and shipment notifications—keeping our customers informed is so important to us. We're also thrilled that you enjoyed the little gift of Lollies! Your support means a lot, and we can't wait to serve you again.
Warm regards,
Safara & the Aquastream Team💧
Hey Martin!
Thank you for the amazing 5-star review! We're thrilled to hear that you found the process simple and the price great. Your satisfaction is our priority, and it’s fantastic to know we hit the mark for you. We truly appreciate your support and look forward to serving you again!
Best regards,
Safara & the Aquastream Team💧
“The filter works very well, and the service from Aquastream is excellent - I called outside their business hours (without leaving a message), and the next business day received a followup call. Nice. The price of the unit is also very competative.”
Hey John!
Thank you for your amazing review! We’re so glad to hear that the Zip MicroPurity 93701 is performing well for you and that our service exceeded your expectations. Your feedback truly motivates us to keep providing great support and competitive pricing. We appreciate your trust in us and look forward to helping you in the future!
Best wishes,
Safara & the Aquastream Team💧
