“My new Keychain BACtrack was a discounted replacement for my perhaps 3 year old one. The new one arrived in non-working order, so I was emailed a return label, and I sent my defective device back to BACtrack. My return was finally acknowledged after I inquired about it. Then I waited to hear the status of my return, which I asked about, and a support person emailed to say my old device had been determined to be unserviceable, and that I had been given a discount code for a new replacement. This I knew, because I had taken advantage of the offer and received a defective unit, so I told the agent my story and was finally given the status of my return. I am still waiting for the Keychain BACtrack device I ordered some time ago. It seems replacing a defective unit is a very inefficient process, and the company also seems generally disorganized from my perspective.”
“As far as I know, it works great! I haven't had to blow into a cops to check it for accuracy but I'll take the Bactracks word for it. I use it all the time.”
“this devise has saved me alot of money while i had a breathalyzer in my car .. and let me know if i would blow hot and get locked out.. totally worth the money.. maybe not full proof but , way better than not knowing”
“Very inaccurate, I recently bought this and another model and were very disappointed by readings! This one ain't it! And we are not allowed a refund.”
