“The company is good to work with. We bought to replace one we have had for several years. We sent our old unit in to calibrate. The company kept us well informed throughout the process. We took advantage of the credit because ours would not calibrate. The product arrived very quickly and is working as advertised.”
“I sent in my BACtrack Vio to be re-calibrated because it was starting to give weird readings. I received the package back in less than a week, and to my surprise the package contained a brand new unit. The packing list noted that the sent in unit could not be immediately repaired and a new unit was substituted. Needless to say, I am very impressed with BACtrack and may purchase other units.”
