“The S80 is a compact, user-friendly device. My only gripe - and it's a rather big one - is that it must be recalibrated a couple of times a year. While this in itself is easy enough to have done, it's nonetheless a pain in the, well, you know, to package and post it across the country to the tune of $25 plus postage each time, and then wait a couple of weeks to get it back.”
“I purchased a defective item which was taken care of immediately. Response time to my emails was quick as was the service provided to remedy the problem. I am a highly satisfied customer. Thank you!”
“Packed it, shipped it and it came back as promise. Calibration seems O.K. There is no way for me to know if it was done properly but I would think so. One small problem, they should have more then one service center for calibration. I shipped mine from Canada so over the calibration price I had to pay 23$ in shipment and insurance.”
“I have used the BACtrack S75 pro for five years and am very happy with it. It needed to be recalibrated, so I sent it in for service. They recalibrated it and returned it to me in less than week. Great product, great service. I highly recommend this product.”
“After getting my breathalyzer calibrated, after times that I *know* I've had a measurable amount to drink, the breathalyzer is returning '0.0' when I use it. Not sure what happened!”