“I purchased the unit over a year ago. It has been a great help for me and my friends. I sent it in to be calibrated and the staff were very helpful. The turn around time was great!”
“Didn't know breathalyzer needed calibrated periodically, until it didn't register. Ordered, sent it in and was returned in 1 week. All is working again”
“Rather easy once I realized I was buying an order number and authorization... first I thought they were sending me a device! Read the whole email, follow directions, and in about 10 days the device was back and working properly.”
“Had this for 3 years, it always fails calibration but I always get a new replacement. If it can't be recalibrated was it ever reliable? Makes me wonder.”
“I bought the S80 about 10 months ago and used it about 250 times, mostly fun at parties, but either way it started giving off the wall readings so I figured it was time to send in for calibration. I sent it in along with $20 and amazinly 2 days later got an email that it was mailed back to me. I got the package 3 days later only to find out it wasnt my used one but a brand NEW one with box/carry case and all. I really think BACtrak is an excellent breathlyer compared to another brand I had and just excellent customer service. Would highly recommend to anyone in the market for one of these.”