“I sent my unit in for calibration and Bactrack sent me a brand new unit as they were unable to calibrate my device. I am extremely happy with Bactrack's customer service with this issue.”
“Had the unit for 3+ years, worked great as a safety net, all of a sudden stopped reading results. Sent in for calibration and they sent me a new unit. Great company, great product.”
“I use this because I have an interlocking device on my car, and when I am questionable if I should try and start my car, I use this first. I have used it for about 1 year and a half without fail. I hadn't gotten it calibrated though, and it ended up failing on me. When I sent it in for calibration, they were unable to fix it, so they sent me a brand new one. Great service and a good functioning unit. Just get it calibrated as they recommend!!”
“I've had my s75 for about 14 months. It completely stopped working just after month 12, wouldn't register anything over 0.00. So I sent it in for the $19.99 calibration and they sent me back a brand new unit. I've found this to be an incredible useful tool to have.”
“I bought a Bactrak a few years ago and it seemed to be very consistent but recently needed to be recalibrated. I sent it in to be recalibrated and they couldn't get it calibrated correctly so they sent me a new one for free. Great service!”
