“I bought the Breathalyzer and had an issue after year. I sent it in and received another unit without any hassle or extra expense. Good company that stands behind their product!!”
“After I shipped my product back for recalibration, they sent me a new breathalyzer in a sealed pkg the day after I received shipping confirmation. Only suggestion I have would be to charge a little extra to include shipping both ways so I could provide a shipping label like amazon. However I'm still very satisfied with my s78 and I'll will definitely use their calibration service until I upgrade”
“I purchased the calibration for my 1 1/2 year old S78 that I bought at Costco. The
whole process took about two weeks and cost me about $26 total. Now it works
perfect again!”
“I sent my breathalyzer in for regular recalibration. They couldn't get my unit to work so they sent me a brand new one still in the box. I was very pleased with the service and fast turnaround time”
“I purchased my device a little under a year ago. When it no longer was taking correct readings, I sent it off for a free recalibration they offered to me as a coupon. Upon it being found not able to be recalibrated , they sent me a brand new unit, free of charge!”
“I like that it is very accurate and you all keepup on getting the calibrations up 2 date and even when you could not calibrate it you sent me a brand new one excellent service”
“Unfortunately my unit developed a problem after working great for well over a year. Upon trying to recalibrate it, the company discoveted the problem and voluntarily replaced it despite being out of waranty.”
