“Bought as a replacement of the older model which was dripping from both shower heads.
The smaller head has a considerably cheaper feel and look than on the earlier model. And water just poured through once installed even when shower off. So we had use the old shower head, which worked fine. But leas than ideal.”
Hi Simon
Sorry to hear you are having an issue with your thermostatic rain shower. We would love to be able to look into this for you . If you would be able to send us an email showing the issue with images / videos to info@bathshack.com we will investigate this and one of the team will come back to you
Regards
Team Bathshack