“Ordered 13 boxes of new tiles only to receive boxes tgat were damp, mouldy and in tatters! Sent email to complain and got ZERO reply! Product condition unacceptable and customer service is pathetic.”
Hi Anne,
I'm sorry to hear your tiles arrived in boxes that were damp. Natasha, our Customer Care Manager, will contact you directly to resolve this with you.
Thanks,
Team Bathshack
