“Item arrived damaged. Had to fill out form online. One week later, still not heard anything.
EDIT: new sink arrived in tact and everyone was lovely to deal with. Just all took a very long time.”
I'm sorry to hear your basin arrived damaged. I can see that Delphine from our CS team has responded to your email and has placed an order for a replacement basin for you, free-of-charge. Hopefully you will receive the replacement soon and would consider updating your review once you have received it.
