“The monitor died shortly after purchase . I contacted support to try to get the issue resolved and they never sent a box to return the item . I just threw it out and I never got my money back.”
Thank you for your feedback, Sarah. We’re sorry to hear about your experience with the PD3220U. Your insights are important to us, and we hope you’ll consider BenQ again in the future.
Best regards,
BenQ Customer Experience Team
“for the past 3 years, I've been thinking about ditching the monitor for something else. The graphics is bad, speaker is worse and controls are the worst. And it's super thick and heavy. Avoid if possible. Get a sony gaming monitor and dell/lg/apple if you can.”
Hello Chao,
Thank you for sharing this feedback!
We appreciate you taking the time to let us know your thoughts. It’s worth noting that the PD3220U is a professional monitor designed specifically for creative professionals, offering exceptional color accuracy and advanced HDR capabilities. While it may not be tailored for gaming, it excels in delivering precise visuals for tasks like photo editing, video editing, and graphic design.
Regarding the speaker quality and controls, we recognize that every user’s preferences are unique. If you need assistance optimizing the monitor’s settings to better meet your needs, please don’t hesitate to contact us at benqsupport.us@benq.com or call 866-600-2367. Our team would be happy to help.
Best regards,
BenQ Customer Experience Team
Hello Zhiyuan,
Thank you for sharing your positive experience with the BenQ PD3220U monitor! We're delighted to hear that you find it convenient and appreciate its large size.
Should you have any questions or need further assistance, please feel free to reach out to us at benqsupport.us@benq.com or 866-600-2367.
Thank you again for choosing BenQ and for your valuable feedback.
Best regards,
BenQ Customer Experience Team
“I did a lot of researching before purchasing this monitor and now after almost a year still happy with my decision. Many of the comparable models are either made with cheap plastic and/or with screens that are too small. This was the perfect option for my Mac Studio, both in regards to resolution and color matching. I would highly recommend this model.”
“This monitor is hands down the best choice for me as it means one single cord for power and data on my Macbook Pro. The colors are true, and switching profiles is as easy as a button push.”
