“Have been searching for a portable LED projector suitable for daytime use and this one fits most of our needs: good clarity and brightness even in a well-lit room, easy setup and keystone, support most streaming apps. Would be nice to mention the usb-c cable requirements in the paper version manual, took a while to locate the online resource and find the right one for Switch.”
“My original order got lost with Fedex but thanks to the great customer service agents who took care of everything behind the scenes I was able to get a refund and was able to get another GP100A on Amazon with 2 day shipping to arrive on time for my kids birthday.
Setup of the device was super easy, Picture and Sound are 10/10 even outdoors at dusk. Kids had a blast watching Disney+ and it gave time for the adults to relax.”
Hello Douglas,
Thank you for your wonderful review of the BenQ GP100A! We're sorry to hear about the initial hiccup with your order, but we're delighted that our customer experience team was able to assist you in getting everything sorted out. It’s great to know that you were able to receive your new GP100A in time for your kids' birthday.
We're thrilled that the setup was a breeze and that the picture and sound quality exceeded your expectations, even outdoors! It sounds like it was a perfect evening for both the kids and the adults, and we're glad our product could be a part of it.
If you ever need any further assistance or have questions, please don't hesitate to reach out to us at benqsupport.us@benq.com or 866-600-2367. We're here to help!
Thank you again for choosing BenQ, and we hope to continue being part of many more memorable moments with your family.
Best regards,
BenQ Customer Experience Team
Hello Christopher,
Thank you for your review and for choosing BenQ!
We're delighted to hear that you're enjoying the GP100A 1080p LED Portable Projector. It's fantastic to know that the bass and performance for streaming and gaming have met your expectations.
If you have any questions or need further assistance, please feel free to contact us at benqsupport.us@benq.com or call 866-600-2367.
Thank you once again for your feedback and for being a valued BenQ customer.
Best regards,
BenQ Customer Experience Team
“They incorrectly shipped a GV30 instead of GP100A. Even the invoice inside the box showed the GP100A. The only resolution is to return the GV30, then wait 2-3 weeks for the refund. Then I can purchase again!! Why, so they can make a mistake again? This is lousy customer service.”
Hello Thomas,
Thank you for your feedback regarding the recent issue with your order for the GP100A projector. We sincerely apologize for the inconvenience caused by receiving the incorrect GV30 model and the frustration with the return and refund process.
We understand how this experience can be disappointing and inconvenient. We strive to provide accurate and efficient service, and we regret that this mistake occurred. Please be assured that this is not reflective of our usual high standards.
Thank you for bringing this to our attention and for your patience. We appreciate your business and hope to serve you better in the future.
Sincerely,
BenQ America Support Team
“This small projector generates a huge picture that is suprisingly bright (I usually keep it in "eco" mode it's so bright) and the sound is surprisingly loud and clear (I usually keep the volume at 20% and it's plenty loud). It is the only portable projector I could find with USB-C input, which runs a Nintendo Switch directly without a dock. This and its low latency make it great for video games. I also like that the "smart" Android TV dongle is user-installed, which means that it is presumably upgradeable in the future. I wish I had bought one sooner!”
Hi Michael,
Thank you for sharing your enthusiastic feedback on the GP100. We're delighted to hear that its compact size delivers a surprisingly bright and large picture, even in "eco" mode, and that the sound quality is loud and clear at just 20% volume.
It's fantastic to know that the USB-C input allows you to run your Nintendo Switch directly without a dock and that its low latency enhances your video gaming experience. We're also pleased you appreciate the user-installed "smart" Android TV dongle, which offers potential for future upgrades.
If you have any questions or need further assistance, please don't hesitate to reach out to our support team at benqsupport.us@benq.com or call us at 866-600-2367. We're here to help ensure you continue to have a great experience with your projector.
Thank you for choosing BenQ. We wish you had bought one sooner, too!
Best regards,
BenQ America Support Team
Hello,
Thank you for sharing your positive feedback on the GP100A. We're delighted to hear that you find it bright, clear, and with good sound quality. It's also great to know that its compact size fits perfectly on your bookshelf.
If you have any questions or need further assistance, please don't hesitate to reach out to our support team at benqsupport.us@benq.com or call us at 866-600-2367. We're here to help ensure you continue to have a great experience with your projector.
Thank you for choosing BenQ.
Best regards,
BenQ America Support Team
