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Shipping Reviews

4.3 Rating 6 Reviews
Read Bettercaremarket Reviews

About Bettercaremarket:

BetterCareMarket is a leading Australian online provider of healthcare and disability equipment, mobility aids, daily living aids, incontinence supplies and braces & supports. We have served thousands of happy customers and NDIS-participants since 2020. We are a registered NDIS-provider and deliver our goods Australia wide.


Quality Products at Affordable Prices
As a leading independent provider of healthcare products, we work hard to ensure you get great quality products – from Australian suppliers - at competitive prices from leading brands you can trust.

Registered NDIS-provider
We are proud to be a registered NDIS-provider and support all plan types. BetterCareMarket offers solutions to help improve the lives of people with a disability. We tailor our products to meet your needs and make your life easier: from useful kitchen aids, bathroom equipment, rollators & walkers, overbed tables, tens machines to quality incontinence supplies and much more. Our easy ordering system lets you place your NDIS-order without payment.

Wide range of products
We have access to an extensive range of products to assist your health, mobility and quality of life. We stock braces and supports to help you move with confidence after an injury or a chronic condition such as arthritis. Our Aids for Daily Living include useful products such as Dementia clocks, Gardening Tools with special grip, unique plates and bowls, reachers etc.
If you are after incontinence products, we provide quality brands that offer a high level of protection against leaks. Check our Molicare Pull Up Pants, adult diapers and incontinence skin care range.

Ready to Help You
BetterCareMarket’s dedicated Customer Service team is on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with us, they are ready to answer your queries and offer assistance with placing your order.

Online Shopping 24/7
Our online store is open 24 hours a day and our helpful staff is always at the other end of the phone, 5 days a week from 9am to 5pm, to assist you with your product selection. For a quick and easy purchase, you can choose to place your order online, via email or over the phone.

Safer Shopping with BetterCareMarket
We offer a SSL payment method to protect sensitive data, providing peace of mind that your order is safe in our hands.

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Quick delivery!
Helpful Report
Posted 1 month ago
Worse delivery service that I have experienced. No one would believe the movement required to ultimately deliver the product
Helpful Report
Posted 3 months ago
Dear Veronica, Thank you for your feedback. I am very sorry that the delivery of Homecraft Aluminium Toilet Frame took so long to be delivered. We received your order on 29th of August and our supplier dispatched it the same day. It appears that the parcel was first sent to the incorrect location. They then redirected it to the right address. Our supplier and ourselves have been in touch with Star Track to sort out the issue. On Wednesday 4th of September, we raised an investigation. On Thursday, Star Track told us they were not able to gain access to your address. Finally, with your husband’s help Star Track managed to deliver the parcel. On this occasion, the courier has let us down and we fell short of the standards we always try to achieve. We apologise for the delay and inconvenience this has caused you. Thank you for your patience and understanding and please let me know if you need anything further and I will do everything I can to help you. Kind regards, Annemarie Customer Care BetterCareMarket
Posted 3 months ago
Author didn't leave any comments.
Helpful Report
Posted 5 months ago
I found Better Care Market’s website easy to navigate and their purchase process was clear and simple. Excellent speed of service and great brace. I’m using it every day. Highly recommended!
Helpful Report
Posted 6 months ago
Good day customer, Thank you for taking the time to leave your feedback. We always love to hear how our customers found their shopping experience with us, and I'm glad the brace has helped you a lot! All the best, Thomas at Bettercaremarket
Posted 6 months ago
Delivery was fast! Received the parcel within 2 days!
Helpful Report
Posted 6 months ago
Reliable service with daily updates on the delivery.
Helpful Report
Posted 7 months ago