“Throw is lovely and warm, great colour. However delivery from Evri was appalling - delivered to wrong house & just left on doorstep ( no signature as promised). Only good luck meant I recognised the doorstep on the photo sent by Evri and went to retrieve parcel.”
“I received 3 different delivery dates and times for this order, none of which were met, although I waited at home for each one. It arrived four days late with no paperwork or packaging and the box was damaged. The throw was just placed loose in the box. It was undamaged but i returned it because of the disappointment with the delivery. The throw itself is lovely, and I have had several orders from Christy, but I will not order from Christy again because of these problems.”
Dear Alexandra,
Greetings!
It's very saddening to hear that you had such an unpleasant experience.
We understand where your disappointment comes from, but these issues arise because of our dependency on External Delivery Partners.
We are working towards improving customer experience and hope to see you shopping from Christy again.
Regards,
Team Christy
