“Although the dressing gown is cosy and warm it is too large. You should not send me a L/X when I ordered L. You are cheating me and although that makes your profits increase you have lost a customer and instead of me telling friends and family how nice it is I will tell them that it does not fit me.”
Hi Mike,
Thank you for taking the time to share your experience.
We appreciate this opportunity to clarify that our website clearly states that the Cosy Robe is available in two sizes: Small/Medium and Large/Extra Large, along with their dimensions to help you choose the best fit.
If you have any questions or would like to learn more about our products, please feel free to reach out to us at info@christy.co.uk.
Warm regards,
Customer Service Team
Christy
“Excellent product, beautifully made and lovely colour (Teal). I bought it in the pre Christmas sale and was delighted with the price. I would’ve paid the full price for it as it is so fantastic and is exactly what my disabled husband needed to help him get dry after a shower. I would wholeheartedly recommend this robe, not just for after a shower, but also after getting out of the pool after swimming.”
“It was ok. But I would have expected better from Christy, a bit more fluffy, a bit thicker, a bit more of a quality product that would make me feel pampered.”
