“As long as I can remember I have fancied owning a Wimbledon Towel so this year decided since they were in my favourite colour I would treat myself. So glad I did, what a superb towel it is - huge and very absorbing. Of course being Christy I wouldn’t expect anything less. Certainly not disappointed in the least, in fact chuffed to bits with my purchase”
Hi Christine,
We’re delighted to hear that our Wimbledon 2024 Championships Towel has brought you so much joy and that it has lived up to your expectations!
We hope you have many more 'not disappointed in the least' moments with us.
Warm regards,
Customer Service Team
Christy
“Lovely towel personalised for my 12 year old girl, but order took absolutely ages to arrive and just before ladies singles final. Not great service I’m afraid. Quality, no complaints but hefty price tag of £47!! Is a towel really worth that much albit £12 for personalisation?”
Hi John,
We're glad you liked our Wimbledon Towel, and thank you for your feedback.
We appreciate this opportunity to clarify that personalised orders are delivered in 8 to 10 working days. Therefore, since you placed your order on 4th July, receiving it on 12th July was within this timeframe.
We have taken note of your thoughts and will definitely consider them.
Best regards,
Customer Service Team
Christy
Hi,
We're delighted that you're happy with your purchase and our service.
We look forward to serving you again soon!
Best regards,
Customer Service Team
Christy
“Very pleased with my new Wimbledon Towels. Excellent prompt service via an internet order. The quality of the products is also excellent. Therefore, thank you so much for your assistance with my shopping online. Kevin Clemson.”
Hi Michelle,
We're glad you're loving your Wimbledon towel - it sounds like it's acing the colour, quality, and wash test!
Thank you,
Customer Service Team
Christy
“Order has not arrived even though had message saying it has been delivered - no nearly 48hrs since informed Christy of this but not had courtesy of an update of when I can expect my order”
Hi Struan,
We apologise for this experience. It appears that your order may have been lost or stolen upon delivery.
We are actively working towards resolving this issue for you.
Best regards,
Customer Service Team
Christy
Hi,
You've certainly excelled in the art of gifting with this Wimbledon-themed choice.
We're glad to play a small part in your friendship!
Warm regards,
Customer Service Team
Christy
