Hi Syed,
Thank you for your feedback.
It is unlikely for this to happen, as all our products are inspected before despatch.
If texture is your concern, please note that the Wimbledon 2024 Championships Towel gets softer with washing.
However, we will reach out to you via email to address your concern and will send a replacement if you're not satisfied.
Best regards,
Customer Service Team
Christy
Hi Robert,
Thank you! We’re delighted to hear that we’ve exceeded your expectations in both quality and delivery.
We look forward to serving you again soon.
Best,
Customer Service Team
Christy
Hi Mrs. Sue,
We apologise for the inconvenience you’ve experienced.
It appears that your order is lost in transit. We are currently processing a replacement and will expedite its personalisation and shipment.
We are in touch and will keep you updated on the progress via email.
Best regards,
Customer Service Team
Christy
“Bought this for my step mother who will be really pleased with this towel, as she is a big Wimbledon fan! Added the personalisation and put her name on the towel too.”
Hi Lucy,
What a perfect gift for a Wimbledon fan! We’re glad to see your trust in our products and look forward to meeting your expectations.
Thank you for choosing us.
Best regards,
Customer Service Team
Christy
