Personalization Charges Reviews

3.6 Rating 16 Reviews

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Mrs Sue Seabourne

Verified Reviewer

“No show I have not received it yet So I cannot comment”

1 Helpful Report

Posted 5 months ago

Hi Mrs. Sue, We apologise for the inconvenience you’ve experienced. It appears that your order is lost in transit. We are currently processing a replacement and will expedite its personalisation and shipment. We are in touch and will keep you updated on the progress via email. Best regards, Customer Service Team Christy

Posted 5 months ago

Lucy Lingard

Verified Reviewer

“Correct name added to towel.”

1 Helpful Report

Posted 5 months ago

Hi, Yes, perfectly personalised - just as you expected. We look forward to serving you again soon! Thank you, Customer Service Team Christy

Posted 4 months ago

“Did not like the fact that name personalised is exactly next to the word CHRISTY!!!! Do it looks like name is LORRAINE CHRISTY … VERY POOR …. Psid £12for this??!!!!!! I just wanted Lorraine printed not Lorraine Christy!!!!!!”

1 Helpful Report

Posted 5 months ago

Dear Luisa, We're sorry about this experience. We understand your disappointment with the personalisation and will reach out to you personally to address this. Best regards, Customer Service Team Christy

Posted 5 months ago

“As said previously.”

1 Helpful Report

Posted 5 months ago

Hi Keith, Thank you for your feedback. We understand your disappointment regarding the personalisation and have sent an email to address this. Best, Customer Service Team Christy

Posted 5 months ago

“Too expensive!”

1 Helpful Report

Posted 5 months ago

Hi John, We're sorry to hear you feel this way. Thank you for your feedback; we will definitely consider it. Best regards, Customer Service Team Christy

Posted 5 months ago

“The initials are a bit too close together”

1 Helpful Report

Posted 5 months ago

Hi Elaine, We're sorry to hear you feel this way. We appreciate your feedback and will definitely consider it. Best, Customer Service Team Christy

Posted 5 months ago

Struan Penwarden

Verified Reviewer

“Item has not arrivved”

1 Helpful Report

Posted 6 months ago

Hi Struan, We apologise for this experience. It appears that your order may have been lost or stolen upon delivery. We are actively working towards resolving this issue for you. Best regards, Customer Service Team Christy

Posted 5 months ago

Susan Kendrick

Verified Reviewer

“Reasonable.”

1 Helpful Report

Posted 7 months ago