CZ Smart Touchscreen Gen-2 Reviews

1 Rating 1 Reviews

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Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

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“Unfortunately software glitches, and the inability to retain preferred settings mean that I am having to return this watch for a refund. Yes, it looks good, but it's flawed. Until there is a significant improvement in the smart watch tech, I'd look to now avoid.”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to share your feedback on the CZ Smart Touchscreen Gen-2, James. We apologise for the inconvenience caused by the software glitches and the inability to retain your preferred settings. We understand how frustrating this can be, and we are sorry that the watch did not meet your expectations. Please use the following link to start your online return through our portal: www.citizenwatch.co.uk/returns Returning your watch is free, please re-use the postage box the watch arrived in, ensuring the re-packaging is adequate to protect your watch. Please complete the return part of the form and let us know the reason for your return. Please include this in the box with your watch. As soon as the item has been returned, a full refund will be processed. Please allow up to 3-5 working days for the return to be processed by our Customer Support Team. If you require any assistance with your return, please contact our Customer Support Team at support@citizenwatch.co.uk

Posted 10 months ago