“this bag surpassed my expectations - the waterproof water bottle section is genius, i love the luggage strap & laptop section, and it is such good quality i get compliments everywhere i go! thanks day owls!”
Hi There!
Thanks for choosing Day Owl. We truly appreciate your support and kind words! Your picture is awesome!
Our team enjoys reading reviews like yours. We love to know we are making our customers happy. You are a valued customer and we are glad to have you in our community.
Nina
Customer Care
“The bag is well constructed and seems durable. I really like the design. The downside for me so far is that the fabric scratches very easily. It arrived with scuffs and scrapes etched in and I added a few of my own before it even left my house. They don’t buff out so hopefully with time it looks like a patina of wear instead of how it currently just looks a bit shabby. I’ll add that my particular 32 oz water bottle does not fit in the designated pouch. Overall, I’m happy with the purchase, but it’s not perfect.”
Hi There!
Thanks for choosing Day Owl. We appreciate you!
Our team truly enjoys reading detailed reviews like yours. We love knowing what makes our customers happy, and your feedback is very important to us. I hope the following information will help with your concerns:)
1. The taller-shaped water bottles(ex: wine bottles) fit inside the pocket more easily.
Give this one a try https://nalgene.com/product/32oz-wide-mouth-bottle/
2. Remove the creases/scratches on the canvas:
This is the nature of our waxed canvas products. These waxed finishes protect the fabric and also show the textured movement history of the material. Some of the marks occur in production or during transportation. Each bag has its own unique character. The more you use it the more it becomes unique to you according to how you personally handle your bag.
***Please try this hack...It really works!!***
If you want to try to remove some of the creases, just warm up a good hair dryer and run it over the areas you’d like to recondition. Our recycled canvas has layers of wax on it, so the mild heat will melt the top layer of wax to see fewer creases.
We are glad to have you in our community.
Nina
Customer Care
Hey There! Thanks so much for your support. We appreciate your feedback. You are a valued customer and we are glad to have you in our community.
Nina
Customer Care
“I’ve had this backpack for around 2 months now and am a big fan so far. It has a nice, clean look, with thoughtfully arranged pockets. I use it as my daily office bag, plus the occasional light travel. I was pleasantly surprised to find that, despite it exceeding the listed capacity, my 32oz HydroFlask fits perfectly in the water bottle pocket. This bag is expensive for what you get, but thus far I’ve found it to be worth it.”
Hey There! Thanks so much for your support and kind words:) Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy and doing something right! You are a valued customer and we are glad to have you in our community.
Nina
Customer Care
“It looks relatively identical to the photos in real life. It contains things and seems nice so far. This is not a end-of-life review so I'm not sure what the horrible problems with this product is (if there are any). It seems fine. You could do worse. Probably.”
Hi There! Thanks for taking the time to give a review. Your feedback is very important to us.
We truly appreciate you. Welcome to the Day Owl community.
Nina
Customer Care
Hi Trevor! It's nice to hear from you. Thanks so much for your continued support. We truly appreciate it. You are a valued customer and we are glad to have you in the community.
Nina
Customer Care
“The design does not disappoint on the Day Owl Backpack- I love the character of the canvas material and the chic silhouette. The lined water bottle pocket is especially a lovely touch- no more water bottles sticking out and detracting from your style! One thing to note is that I do find that the shortest strap settings on this backpack to be too long, particularly for heavier loads, as a 5’1 petite woman. I plan to get them altered by a tailor, but it would be wonderful if Day Owl offered a shorter strap option for more petite folks like me.”
Hi Blythe! Thanks so much for your support and kind words. We truly appreciate it along with your feedback! You are a valued customer and we are glad to have you in the community.
Nina
Customer Care
