“Nina in customer service was fantastic!
I had gotten one of your first book bags. I had't had a chance to use it until recently and the strap frayed off. Realizing the situation she very quickly got me a replacement. Thank you guys very much for your fantastic customer service.”
Hey Deborah! It was my pleasure to take care of you. Thanks so much for your continued support and kind words:) Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy and doing something right. You are a valued customer and we are glad to have you in our community.
Nina
Customer Care
Hey Elisabeth! Thanks so much for your support and kind words:) Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy and doing something right! You are a valued customer and we are glad to have you in our community.
Nina
Customer Care
“an excellent backpack for many reasons - it's spacious, it's sleek, it's comfortable to wear for long periods, you can easily stick pins to the outside to customize it, while the internal water bottle pocket can't hold a full liter-size nalgene it can hold a 750mL bottle easily, it has lots of pockets and it is very sturdy for daily use. however i am writing this review because i am impressed that this backpack is at least somewhat idiotproof. my water bottle fell on its side in the main pocket and the unsecured lid opened, and the entire bottle leaked out into the main pocket. the laptop pocket (with my laptop in it) stayed bone dry, despite sitting with 750mL of water in the main pocket for several minutes which was soaking through the bottom of the bag and also onto me, the idiot in question. the bag dried out slowly but very well too. was i lucky? is the pocket waterproof? is the pocket just designed well so it won't get wet if you drop a huge amount of water next to or under it? unclear, but i am impressed either way.
you will not regret this purchase, especially if you have an unfortunate habit of forgetting to close your water bottle all the way before you put it in your bag. but also maybe make sure you pack your main pocket carefully if you store a water bottle in it, since tall items sometimes tip over if you don't pack other tall items next to them. still 5 stars. learn from my mistakes!”
Hi Sam! We can't thank you enough for this detailed review. You are truly appreciated:) We are so glad to hear nothing was damaged inside of your bag. Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy and doing something right! You are a valued customer and we are glad to have you in our community.
Nina
Customer Care
“I just made my first purchase and I love my backpack. The quality, the versatility, lightweight, and looks great! I can carry everything and not get weighed down. I have already told people about how terrific this pack is and I am looking forward to making more purchases. Keep up the great work!”
Hey Kate! Thanks for your support. We truly appreciate your kind words:) Our staff always enjoys reading reviews like yours. It lets us know we are making our customers happy and doing something right! You are a valued customer and we are glad to have you in our community.
Nina
Customer Care
“As a university student and a traveler, I have found the DayOwl backpack to be an indispensable part of my daily life. This backpack is not just a bag; it's a versatile companion that has seamlessly adapted to my busy lifestyle, whether I'm rushing to classes or exploring new cities.
Firstly, its storage capacity is commendable. The DayOwl comfortably houses my 16-inch MacBook Pro, a necessity for my studies. Additionally, it accommodates my 32 oz Hydroflask, ensuring I stay hydrated throughout the day, a sweater for those unpredictably chilly classrooms, and my various notebooks and study materials. Everything fits in snugly, without making the backpack feel overstuffed or bulky.
The true test of its versatility came in the summer of 2023 when I traveled to Italy. The DayOwl transformed into the perfect travel companion. Its robust design withstood the rigors of travel, and the cleverly designed suitcase handle strap was a godsend. This feature allowed me to securely stack the backpack on my rolling suitcase, taking the weight off my shoulders during long transit waits and airport sprints.
Aesthetically, the DayOwl is a stunner. I chose the maple brown color, which exudes a classic yet modern vibe. It's a color that stands out in a sea of generic backpacks yet remains elegantly understated. The grey-blue interior lining is another thoughtful touch, adding an element of surprise and sophistication to the overall design.
Durability, functionality, and style are the hallmarks of this backpack. It's rare to find a product that ticks all these boxes with such finesse. My experience with the DayOwl backpack has been nothing short of exceptional. It's a purchase I would recommend to any university student or traveler looking for a reliable, stylish, and practical backpack. Whether it's a day at the university or a trip across continents, the DayOwl has proven its worth as an essential gear in my life.”
Hey Daniel! This is an awesome review:) We truly appreciate your details and kind words.
WOW! Our staff always enjoys reading reviews such as yours! It lets us know we are making customers happy and doing something right! You are a valued customer and we're glad to have you in the community.
Nina
Customer Care
