“We had some hiccups in the process, but your customer service was great. You were responsive and took the appropriate action. We can't always control what happens with shipments but how the outcome is handled says a lot about a business. Thanks for sticking with the situation and making sure that we received our order.”
“I am not from the USA and was indeed a little apprehensive to place this order especially online. But very soon into my interaction with the EXCELLENT customer service personnel my fears were laid to rest. All my questions were answered in quick time. Imagine my profound surprise and jubilation when my order arrived also in quick time, all 13 pens well packaged with flawless engravings.
I am an extremely happy foreign customer and Dayspring Pens has a new fan!! Can't wait to give these pens out at my organization's function tomorrow.”
