“When I first received this there was only one pen. I was disappointed because it was a Christmas present and I had ordered in engraved. I contacted the seller and within a week I did receive the second pen. The seller made it right. Thank you.”
“Quality engraving, speedy shipping and great customer service.I ordered this set engraved as a Christmas gift. I was worried the custom engraving would delay the order, but they shipped it out next day and it arrived ahead of schedule.However, imagine my surprise when it was opened Christmas morning and the fountain pen appeared to have no nib! I emailed customer service and got a reply back within an hour, on Christmas day. Apparently, the cap of the fountain pen is very tight when new. You need to first reassemble any parts you unscrewed, then pull strongly straight out on the cap to release it from the chamber. After that, you can insert the ink cartridge and you're set.The pens look nice and work well.”
“Super impressed with these pens. Gorgeous gift. Had them engraved with a friend's name. Very beautiful. Arrived super fast. Really happy with this purchase.”
“This is the 3rd set of this type I buy from Dayspring and their sets and engraving are outstanding. Every one sees this is impressed with their quality.”