Sences Amber Oversized Reed Diffuser Reviews

3 Rating 1 Reviews

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About Decorum Interiors:

Your premier destination for luxury furniture, exquisite lighting, and captivating interior accessories. Explore our website and discover the perfect piece to transform your home into a haven of timeless beauty and sophistication. Welcome to the world of Decorum Interiors, where luxury meets your unique style.

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Phone:

01450 367 567

Email:

info@decorum-living.com

Location:

6 South Molton Street,
Mayfair,
London
City of London
W1K 5QF

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Delphine Mills

Verified Reviewer

“Very nice bottle but for the scent there is hardly a smell and I have a small livingroom”

Helpful Report

Posted 1 year ago

Dear Delphine, Thanks for sharing your feedback. We’re so sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future! This is in fact our most popular diffuser - and we have sold thousands of these over the months with no negative feed back which is concerning, May we suggest you flip the sticks regularly? I have also included a care guide below: CARE GUIDE Avoid placing your reed diffuser in direct sunlight, heat sources or drafty areas. Heat and airflow can accelerate the evaporation of the fragrance oil, reducing the lifespan. We recommend you regularly rotate and flip the reeds, this promotes an even absorption and diffusion of the fragrance. Regularly clean the reeds, over time dust and impurities can build up and effect the ability to diffuse fragrance effectively. Use a soft cloth or paper towel to gently wipe the reeds to remove any build-up. If you purchase spare sticks or refills store them properly, ensure they are stored in a cool dry place, to prevent evaporation of preserve their freshness. Finally, when the fragrance becomes low you can refill the vessel with our fragrance refills instead of throwing it away. Please feel free to reach out to Customer Services by emailing info@decorum-living.com with your DEC order number as the reference with any further comments, concerns, or suggestions you wish to share. Decorum Interiors Marketing Team

Posted 1 year ago