Good Afternoon,
Thank you for taking the time to share your review with us.
We apologise that your experience included missing parts and delays, as we strive for customer satisfaction. It is also disappointing to hear about the warping issues, we understand how frustrating this must be for you. Although the warping is a natural effect of timber, this can be assisted by applying a water repellent to the timber.
If you would like to discuss your concerns further or seek assistance, please feel free to contact our Customer Care Team, who remain at hand to assist you.
Kind Regards,
elbec Garden Buildings
“It seems fine so far. Shelves included would have been better. The felt tacks felt too short to penetrate the structure so I bought longer ones.
Only time will tell”
