“I'd not expected much from a low price point pressure treated tool shed in fairness, and those low expectations were almost met. The trouble began with the indicated lead time being nonesense and it was out of stock. The best part was the delivery, really helpful driver and bang on the time slot.
Product, as expected low grade thin timber.
Unexpected was the badly fitting panels, out of square framing, warped shiplap pulling it all further out of square. Plus points for precisely the number of screws stated, so I added a good measure more after clamping up and squaring off (almost).
If you want something half decent, pay more and, probably go somewhere you can take a look at them first.”
Good Morning,
Thank you for taking the time to share your comments.
We regret to hear that your experience fell short of your expectations. Your feedback is invaluable, and we will certainly look into the issues you've raised to improve our products. We're delighted to know that the delivery was satisfactory, and we appreciate your understanding of the situation. If you need assistance or have any questions, please feel free to contact our Customer Care Team.
Warm regards,
elbec Garden Buildings.
Good Afternoon,
Thank you for taking the time to leave your feedback. We are sorry that the storage shed did not fully meet your expectations.
We have taken your feedback on board, as we value your review, which is taken seriously. If you have any further comments or need any assistance, please do not hesitate to contact us, as we do remain at hand.
Kind Regards,
elbec Garden Buildings.
