“I am really disappointed with the lack of any result from this product. I will not be re purchasing, I think it is very clever marketing but no actual true scientific backing. Its a shame as I really did want this to work. Its very expensive for a gimic.”
Hello Helen,
Thank you for sharing your honest feedback with us. We completely understand how important it is for you to see results, and we truly appreciate the time and patience you’ve given the product so far.
Achieving noticeable improvements can be influenced by many factors, including individual differences in microbiome response and overall health. We can see that you purchased our 1-month subscription, and while we appreciate you giving it a try, noticeable results are unlikely to appear within such a short timeframe. Our recommendation to take one capsule daily for a minimum of 3 months is based on scientific findings and guidelines from respected organisations like the British Society of Gastroenterology. This timeframe allows your microbiome enough opportunity to adjust and benefit from the new bacterial strains introduced.
We’re genuinely sorry to hear that you felt disappointed, as our goal is to support each customer on their journey to better gut health. Should you ever wish to try again in the future, we’d be more than happy to support you along the way.
Kind regards,
Epetome Customer Support Team
“Even though I have taken a good probiotic for a couple of years , I thought I would try something different.
After 2 weeks I noticed my persistent skin issues were improving and a month in have noticed an overall improvement in skin where nothing had helped before .”
Hello Kim,
Thank you for your amazing 5-star review! We’re so glad to hear that the Synbiotic Duo Caps have made a positive difference for your skin in just a short time. It’s fantastic to see that you’re experiencing improvements where nothing else seemed to help before!
Your journey towards better skin health is so inspiring, and we can't wait to hear how you continue to feel in the coming weeks. We're here to support you every step of the way!
Warm regards,
Team epetōme.
“Having been taking these for nearly a month my bloating has become less and will carry on taking for three months to see the full benefits as described.”
Hello Jenna,
Thank you so much for sharing your experience with us! We’re really pleased to hear that you’ve already noticed less bloating after your first month — that’s such a positive step. Consistency is key, and giving it the full three months will give your gut the best chance to fully adjust and show the benefits described.
We truly appreciate your commitment and can’t wait to hear how you get on as you continue your journey with us.
Kind regards,
Epetome Customer Support Team
“Easy to take
Probably too soon to comment overall but so far so good, feel less bloated, had a dicky tummy initially but that appears the norm. Will review again after giving it some more time.”
Hello Laura,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re finding the Synbiotic Duo Caps easy to take and that you’re already feeling less bloated. It’s normal to experience some initial tummy adjustments, so we appreciate your patience while your body adapts.
We’re excited for you to continue on this journey, and we can’t wait to hear more about your experience as you give it some time. If you have any questions or updates to share, we’d love to hear from you!
Warm regards,
Team Epetōme.
“For the last year I’ve been using a drinkable version from another brand and although I noticed a difference, it was much less than the month I was using epitome. So pleased with the difference it made to my bloating and overall tummy feeling. My skin was also so much better!”
Hello Harriet,
We’re so pleased to hear this, thank you for sharing your experience! It’s wonderful that you’ve noticed such a positive difference in your bloating, tummy comfort, and even your skin after using Epetome. Everyone’s gut health journey is unique, so it means a lot to know that our capsules have made such a noticeable impact for you compared to other products you’ve tried.
We’re grateful to have you as part of our community and excited for you to continue experiencing these benefits!
Kind regards,
Epetome Customer Support Team
“I wouldn't buy this product again. I bought 1 months worth and my skin and has gotten worse since buying and haven't noticed any health benefits. Too expensive to not work, 90 day money back guarantee however I wouldn't even spend the money for the 90 days when 30 days was awful, as soon as I stopped my skin started to recover”
Hello Molly,
Thank you for taking the time to share your experience with us. We’re really sorry to hear that things didn’t feel positive for you, and we completely understand your concerns.
Everyone’s gut microbiome is unique, so it’s normal for results to vary—some people notice improvements quite quickly, while for others it can take longer. During the first few weeks, it’s also possible to experience mild breakouts or changes as your gut and skin adjust, which can understandably feel discouraging.
We did notice you’ve tried the capsules for just a month. Our recommendation is to continue consistently for at least 90 days, as supported by scientific research and guidance from organisations like the British Society of Gastroenterology. This timeframe gives your microbiome the best chance to adapt and bring about more noticeable benefits.
That said, we completely respect your decision if you’d prefer not to continue. We truly appreciate you giving us a try and sharing your feedback—it helps us support our customers better.
Kind regards,
Epetome Customer Support Team
Hello Sara,
Thank you so much for your amazing 5-star review! We’re absolutely thrilled to hear that you're feeling better and have noticed less bloating and improved energy levels. It’s fantastic to know that you’ve chosen to sign up for a regular subscription—what a wonderful commitment to your gut health!
We appreciate you sharing your experience, and we’re excited for you to continue on this journey. If you have any questions or updates, don’t hesitate to reach out!
Warm wishes,
Team Epetōme.
Hello Sara,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that the Synbiotic Duo Caps have been easy for you to remember and that you're experiencing great results in your digestion after a week. It’s wonderful to know you're feeling better without the bloating!
We truly appreciate your recommendation and support. If you have any more updates or questions, we’d love to hear from you!
Warm regards,
Team epetōme.
