“I’m coming close to the end of month 1 and I’m already seeing improvements in my gut and how I feel overall. Can’t wait to see more improvements as I continue my journey”
Hello Lucy,
Thank you for your review! We're thrilled to hear that you're already experiencing improvements in your gut health just one month in. It’s always exciting to see progress, and we’re eager to support you as you continue on your journey.
Don’t hesitate to reach out if you want to share more about your experience—we'd love to hear from you!
Warmest regards,
Epetōme Customer Care Team
“I am 3 weeks in and I'm definitely feeling different in my digestion and frequency. I am combining it with a diet where I try to regulate my blood sugar and so avoiding beige foods completely and upping fibre and protein. It is making a difference to my energy levels and no bloating. I am in peri menopause and have rosacea so I am hoping it improves these symptoms long term. I've scheduled deliveries every 6 months.”
Hello Lisa,
Thank you for your fantastic review! We're thrilled to hear that you're already noticing positive changes in your digestion and energy levels after just three weeks. Combining the synbiotic duo cap with a balanced diet sounds like a great approach—it's all about finding what works best for you.
We sincerely hope that you see improvements in your peri-menopause symptoms and rosacea as you continue your journey with us. Don’t hesitate to reach out if you have any questions or want to share your progress!
Warmest regards,
Epetōme Customer Care Team
Hello,
Thanks for getting in touch and raising your concerns to us.
While we don’t have clinical trials as of yet, we’re fully transparent about the science we rely on. If you’re curious to explore the research, our website has a dedicated library where you can dive into the studies that guide our formulation. Since the brand has grown in the past year of being launched, we also have some fantastic user feedback who have been taking the synbiotic duo cap for over 6 months which you can find both on our website and socials, who have claimed to have found great improvements with their gut concerns since taking this.
We would love to discuss further what we can do to assure you further as we would love you to experience the same results as a lot of our users also have!
Kind Regards,
Epetome Customer Care Team
Hi Kimberley,
Thank you for the wonderful review! We’re thrilled to hear you’ve experienced positive changes with your stomach issues and energy levels - and that you can feel the difference when you miss a dose!
We truly appreciate you sharing your experience with us!
Warmest regards,
Epetōme Customer Care Team
“Been taking these for 3+ months now, do feel less bloated and have more regular bowel movements. Hopefully with time will see even greater benefits.
The only thing that bothered me was their customer service. Due to a glitch in their system I've got charged for another 3 month supply and got sent an order I did not order. I had already purchased a 3 month supply at this point about a week ago. When I tried to ask to cancel the order they said it was too late and told me to refuse the delivery which was not possible as the delivery men just leave the parcels in a shared concierge office. Then when I ask to provide with a prepaid return label they wouldn't do that either and just told I'd be reimbursed once the parcel is returned back. At the end I decided to keep the order as it seemed less hassle then trying to find time to return it as I already have a busy life and enough things to do than trying to make it to the post office before it shuts! Felt like the customer service was not helpful at all and normally may not be a big deal, but the tablets are not the cheapest and paying twice when you don't need to is pretty sore for the bank account. Not happy with this and hope other people had better experiences.”
Hello Egle,
Thank you for sharing your experience with our Synbiotic Duo Cap! It’s wonderful to hear that you’re feeling less bloated and have more regular digestion—those are such great improvements, and we truly appreciate you sticking with it.
We’re really sorry to hear about the issue with your order, though. We completely understand how unexpected charges and extra deliveries can be inconvenient, especially when life is already busy. While our team aims to resolve situations like this as smoothly as possible, we appreciate your feedback on how we can improve the process.
If there’s anything else we can do to support you moving forward, please don’t hesitate to get in touch. We truly value you as a customer and appreciate you taking the time to share your thoughts with us.
Wishing you all the best on your journey to health!
Warmest regards,
Epetome Customer Care Team
“Amazing!!
My gut health has completely changed since using this the first 3 weeks took a while for my tummy to settle since it’s been better than ever.”
Thank you for your amazing review! We're so glad to hear that it has made such a positive impact on your gut health right from the start.
It's wonderful to know that your tummy is settling and feeling better than ever. We truly appreciate you sharing your journey with us and wishing you all the best on your wellness journey!
Warmest regards,
Epetōme Customer Care Team
“I am just at the end of my first 3 months they have definitely helped before taking these I had to be careful about eating out (also happened at home but obviously it was easier being at home) as 99% of the times once I had eaten I had bad stomach pains and not going into detail but had to literally run for the toilet now although I still have the odd issue it is so much better I will review again once I have finished taking the next 3 months”
Hi Patricia,
Thank you for sharing your experience, we're thrilled to hear that you've noticed such an improvement in your digestion and comfort over the past three months.
It’s great to know that you feel more at ease when eating out, and we completely understand how challenging that can be. We look forward to hearing your thoughts after your next three months with us.
Warmest regards,
Epetōme Customer Care Team
“I have suffered with bowel problems all my life and even had surgery when I was 25 (I'm now 33!) I've tried so many things but this has by far been the most noticeable difference. I recommend to so many people and I know at least one of my friends has signed up because of my recommendation xx”
Thank you so much for taking the time to give our Synbiotic Duo Cap a review! We truly appreciate your kind words and recommendation to your friends and family.
It's heartwarming to hear that our product has made a noticeable difference for you, especially considering your bowel problems and previous surgery.
